Terms and Conditions - Gardeners Canary Wharf
Welcome to Gardeners Canary Wharf. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you and Gardeners Canary Wharf. By using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Gardeners Canary Wharf offers a range of gardening services, including but not limited to:
- Residential and commercial garden maintenance
- Landscape design and installation
- Tree and shrub care
- Seasonal planting and clean-up
- Hardscaping services
We reserve the right to modify or discontinue any of our services at any time without prior notice.
3. User Responsibilities
When using our services, users must adhere to the following responsibilities:
- Provide accurate and complete information during the booking process.
- Ensure that access to the property is granted at the scheduled service time.
- Inform us of any specific requirements or potential hazards on the property.
- Respect our service personnel and property.
3.1 Property Access
Users are responsible for ensuring that our gardeners have safe and unobstructed access to the property. Any delays or additional costs arising from restricted access will be the responsibility of the user.
4. Payment Terms
Payments for our services are due as follows:
- Upfront Services: Payment is required at the time of booking.
- Ongoing Maintenance: Payments are billed monthly and must be made by the due date.
- Additional Services: Any services beyond the agreed scope will be billed separately upon completion.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms.
5. Cancellations and Refunds
We understand that plans can change. Our cancellation and refund policy is as follows:
- Cancellations made at least 48 hours in advance: Eligible for a full refund.
- Cancellations made within 24-48 hours: A 50% refund may be applicable.
- Cancellations made less than 24 hours before the service: No refund will be provided.
- Refunds for unsatisfactory services: Must be requested within 7 days of service completion.
6. Limitation of Liability
Gardeners Canary Wharf strives to provide high-quality services, but we cannot be held liable for any indirect, incidental, or consequential damages arising from our services. Our total liability is limited to the amount paid for the services rendered.
7. Intellectual Property
All content provided by Gardeners Canary Wharf, including text, graphics, logos, and images, is the property of the company and is protected by intellectual property laws. Unauthorized use or reproduction of our content is prohibited.
8. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Canary Wharf operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
11. Termination
Gardeners Canary Wharf reserves the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners Canary Wharf regarding the use of our services, superseding any prior agreements.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.